Sunday, January 18, 2009

Keeping the change...


I don't think its any real secret that we live in a constant state of change, its become almost a way of life, yet I recently read a study suggesting that almost 2/3rds of major change efforts in organizations fail! When interviewed, many Fortune 500 executives said that resistance was the primary reason change efforts fail. Not lack of skill or ability or resources, but the human reaction of resistance.

Looking even deeper we may find that the root cause of an organizations resistance to change feeds more from policies in the break room then they do the board room. In fact I'm 95% confident that change has never been the problem, its trust. Everyone has already successfully handled a lifetime of change (or they wouldn’t be there complaining in the first place). Its dealing with the unknown that gets people complaining, scared, insecure and skeptical. If you have their trust in the far corner of the break room you have their willingness to change when tough decisions come from the board room.

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